Cyber Monday—What You Need To Know

Hate waiting in lines during Black Friday? Good thing it’s 2017 and Cyber Monday is more popular than ever, with fewer shoppers relying on Black Friday. This holiday will be the first year holiday shoppers do the majority of their spending online. According to a recent study by Deloitte, eCommerce sales could peak at $114 billion this holiday season. For deal hunters, this Cyber Monday will be a critical time to find and take advantage of the best deals of the year. As the holiday season approaches, here are some things you should know to have a successful Cyber Monday.

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Reasons To Be Thankful For Digital

It is indisputable that the digital industry has made a huge impact on our daily lives. From connecting us with our peers to creating more job opportunities, the digital industry has revolutionized the way society functions. As Thanksgiving approaches it is important to reflect on the blessing in your life. At HMG Creative, one of the things we’re thankful for is digital marketing—here’s a list of reasons why.

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What We’re Thankful For

The holiday rush is officially here and our schedules are about to amp up. All the shopping, cooking, decorating, and even some parties are sure to keep us busy for the next couple of months. With all the hustle and bustle of the season, it is important to take a step back and remember the true spirit of the holidays. We were able to catch up with some of our team here at HMG Creative and had them reflect on what they are thankful for, at work and at home.

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Holiday Marketing Checklist

As we approach the holiday season, it is important we understand the power of the holidays on our businesses sales. This year alone the National Retail Federation expects sales in November and December to generate $678.75 billion. This is the season for shopping and attracting new customers—don’t miss out on your perfect chance to reach your target audience. Follow these simple steps for the perfect holiday marketing strategy.

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Workplace Acronyms You Should Know

In today’s fast-paced, deadline-driven work environment, we have little time to write a well-crafted paragraph when conversing with our colleagues. Messages need to be written and exchanged quickly, with no time for too much detail. Keep things at work moving with our list of workplace acronyms:

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Make The Most Of ACL: Marketing Tips

It’s the beginning of October and every Austinite knows what that means—the first weekend of Austin City Limits. Whether you’re a festival goer or festival avoider, this weekend will impact us all. ACL brings people from around the country to the city of Austin, giving our businesses and the city itself unique exposure. This weekend, the city will be packed with music, events, locals, and travelers from around the world. With hundreds of festival-goers hitting the streets of Austin, this is the perfect weekend to take advantage of blockchain marketing and consulting opportunities for your business.

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Digital Acronyms Every Marketer Should Know

Digital acronyms are heavily used as a way to simplify digital language in most workplaces today. In the marketing and advertising world, it is important to be aware of as many digital and workplace acronyms as possible in order to stay up to speed. Broaden your knowledge of the digital space by familiarizing yourself with acronyms from programming to social media metrics.

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Five Tips for Social Media Community Management

Over the past decade, social media has become the most vital communication platform for most businesses. Social media has become a platform in which brands interact with their consumers on an intimate level. Sprout Social conducted this study on how businesses engage with customers on social media. They found that 90 percent of consumers engage with brands on social media and that social media is the first place customers go if they have an issue—surpassing phone and email.

As customer service expectations become greater, it is imperative that brands take this direct communication with their consumers seriously. We’ve laid out a few steps you can follow to ensure your community management is on the right track:

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Optimizing your Website for Voice Search

As artificial intelligence continues to advance, we’ve found ourselves new best friends with intelligent personal assistants such as Siri, Alexa, Cortana, and Google. The way people search the web for information is changing from the traditional search engines. Nearly 60 percent of searches today are performed through mobile devices. Mobile devices are becoming our key source of knowledge and consumers are increasingly using their voice over their fingers to search the web. Asking questions and receiving answers has never been quicker or easier. As voice search continues to gain market share, it is imperative that we as marketers understand how to optimize our websites in order to stay ahead on SEO best practices.

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Chatbots—It’s “a bot” time you get one

Social media and messaging apps have led to the evolution of bots. A bot is a computer program that automates certain tasks by chatting with a user through a conversational interface like a messaging app. Interactions with bots can be straightforward such as asking a bot for the location of a restaurant, or more complex, like troubleshooting your internet service. In a world of immediacy and instant demand, simply offering an app won’t cut it anymore. Consumers expect an immediate response when it comes to customer service, and bots offer quality service before the customer even comes across an issue. If you haven’t invested in bots quite yet, here are a few reasons you should consider:

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