A quick trip to the mall this morning revealed that stores are already gearing up for Thanksgiving and—yikes!—Christmas shopping. 10 percent of retailers have already sent a Christmas email to their subscriber list, but don’t feel bad if you haven’t yet. There’s still plenty of time to get your jingle on. Check out what worked and what didn’t during the 2011 holiday season:

What Worked: Sending Emails During the Week of Black Friday

While email opens were average on Black Friday itself, the week leading up to it was a good week for email marketers. Nearly 16 percent of email subscribers made a purchase in response to an email that was sent during the week of Black Friday.

What Didn’t: Relying on Gimmicks to Earn Better Open Rates (like certain words in the subject line)

Popular subject line word choices for 2011 included “free,” “sale,” and “shipping.” Surprisingly, these words did not result in higher open rates. However, the word “coupon” did entice more people to open an email, although it wasn’t used as often.

Take away: Tried and true subject line methods of stating clearly what your email contains, piquing interest, and promising value earn more opens than gimmicks.

What Worked: Sending Emails to Subscribers on Christmas Day

Surprisingly, 6 percent of the emails sent on Christmas Day were opened, despite the many festivities of Christmas morning and dinner with the in-laws. That’s just 3 percent less than average. Also, people spent over 170 percent more on their mobile devices this year than they did on Christmas Day 2010.

What Didn’t: Expecting Better Response Leading Up to Christmas But Ignoring Christmas Day

Actual customer behavior showed that click-throughs increased on Christmas Day, meaning that the savvy marketers who sent a Christmas Day email were rewarded for their efforts with a spike in sales.

Takeaway: People are already looking for sales and after-Christmas deals even before the wrapping paper has made it into the trash can, so give them plenty of shopping options.

What Worked: Using Social Media to Promote Specials and Sales

Promoting sales and specials on Facebook and Twitter creates buzz as your fans share with their friends, giving you a much broader reach than just your subscriber list.

What Didn’t: Failing to Link Social Media Campaigns With Other Marketing Efforts

Of course, Facebook and Twitter can be limiting in their own way, so don’t expect them to do all your marketing for you. People need commonality across marketing venues to keep them oriented.

Takeaway: Coordinate your social media marketing plans with other marketing campaigns to create a unified strategy that reaches as many people as possible.

The 2012 holiday season is upon us. By reflecting on what did and did not drive sales last year, you can create an effective marketing strategy that will keep shoppers merrily clicking away, even when the weather outside is frightful.

Statistics Source: Epsilon 2012 Holiday Trend Report

Certain businesses have become overnight starlets in the world of social media. Somehow, things just clicked right from the start, and they “get it.” As it turns out, these social media divas all have some essential practices in common. With just a little effort, you too can enter the social media stratosphere.

• Don’t be afraid to ask for fans.
  Let your email subscribers know about your social media efforts by including “Follow Us” buttons in each message you send, including customer service messages. You can also create a special campaign to request followers. Templates are free and easy to integrate into your newsletter format.

• Incentivize subscriptions.
  One-time incentives such as a coupon or discount for liking a Facebook page can be excellent tools to acquire likes. You can also tempt would-be followers with promises of regular Twitter-only specials, sale previews, or VIP access to sales events.

• Integrate your promotion efforts.
  Email marketing is a great way to spread the word about your social media efforts, but don’t ignore other promotion opportunities. Include a link on your website, solicit followers in your print advertisements, and pin your emails to your Pinterest board with keyword-enriched descriptions so your business shows up in a search.

• Encourage your fans to interact.
  Engagement is one of the keys to succeeding with Facebook’s Edgerank algorithm. In order to show up in a fan’s newsfeed, you need to establish a pattern of interaction. Think outside the box and make it fun with ideas like:
  • Post photos of recent community events you’ve worked with.
  • Run a video contest.
  • Ask questions.
  • Invite fans to post their pictures to your page.
  • Link your blog posts to your Facebook page.

• Tailor content to the strengths of each venue.
  Facebook, Twitter, Pinterest, Youtube—each social media venue you choose interact with will exhibit various strengths and weaknesses. Don’t try to shove all of your content into one mold. Create conversations on Facebook, provide how-to ideas and inspirations for Pinterest, and tweet about your online sales. While it’s important to integrate your marketing efforts, it is also important to recognize that your fans have different expectations from each venue.

Proactively building your fan list, providing great content and incentives, encouraging interaction, and capitalizing on the strengths of your various social media endeavors will give you all the know-how, popularity, and success you need to catapult you to rock star status.

SmithBros Maintenance came to HMG Creative with only a splash page.  With their vision in mind, we were able to build out a full website that provided them with the functionality they were looking for.  The new site features their various services in an easy-to-navigate setting.  But what was most important to Smith Bros was the ability to provide their potential customers with the accessibility to easily request a quote.

About SmithBros Maintenance
Since 1970, SmithBros has been a company with a focus on quality workmanship, attention to detail and quality results.  They like to be known as the “home town” janitorial service that offers down to earth, old-fashioned labor for a competitive price.  Operated locally in San Diego and Southern Riverside counties, SmithBros provides services such as:

• Commercial Cleaning
• Floor Care
• Window Cleaning
• Floor/Mold
• Power Washing

Check out their new website at www.smithbrossd.com.  If you like what you see, give us a call at 888.744.0464 and we can help your website dreams come true!

Screenshots of the NEW website

HMG Creative knows there are a lot of amazing writers and bloggers out there, and we want to find you. We are always looking for new ways to inform, educate and expand our clients and readers’ industry knowledge.  So with that said, we are looking for some writers who can inject their knowledge, expertise and passion into our blog.

Topics HMG Covers:

• Social Media Marketing
• Social Networking
• SEO
• Mobile Technology
• Email Marketing
• Web Dev/Design
• Something Awesome

Why Write for HMG:

• Exposure to a new audience
• Increase your presence and credibility online
• Get syndicated on other media outlets
• Get new followers on Twitter, of course
• Blog a little or blog a lot
• Because who doesn’t like having their writing featured

Sounds good to you? Great, email us!  Introduce yourself and give us a quick rundown of who you are. Send us an article for review and we’ll place it in queue if we like your stuff. Don’t forget to mention the frequency of your posts (weekly, monthly, etc), or if you just want to be a one-time contributor (we’re cool with that too)! Don’t have an article to post yet? No worries, we’ll help you mull over some cool topics we think would be relative to our blog.

Submit or contact us here.

Continue…

HMG Creative is excited to announce the launch of City Values For Women, a site which offers fantastic shopping options with built-in savings. The new website allows visitors to tour home improvement stores, restaurants, health and beauty providers and much more through custom videos and offers.

Working closely with the City Values For Women executive team on all elements of the project was very crucial, which is true for any client project here at HMG Creative.  Our team identified the following tactics in order to ensure a successful launch of the website:

• Discover the goals, ideal target market and functionality the company desires to launch
• Develop an in-depth framework for the site
• Create software that would allow for browsing of numerous directories
• Further brand image and ensure consistency of the brand by designing business cards and a marketing print piece

City Values For Women launched this week at cityvaluesforwomen.com.

Screenshots of the new website

 Print Materials

[button size=”large” type=”square” color=”light-blue” icon=”circle-arrow-right” url=”http://hmgcreative.com/project/city-values-for-women/”]View Project Overview[/button]

We live in a digital age, the age of communication and instant information. What once took hours, even days to reach people across the globe now only takes a few quick keystrokes and a matter of seconds. But don’t let me bore you with what you already know. What I’m really trying to get at is the fact that, when approached correctly, social networks are viable channels for sales and endless opportunities are within arm’s reach. All sales and business development professionals should consider leveraging this global social trend to broaden their sales funnel or you may one day, find yourself obsolete.

Back In The Day

In our grandparent’s time, business was conducted on a very personal level. The local baker knew what type of bread each family preferred, the butcher began cutting your favorite cuts as soon as he saw you walk through the door, everyone and I mean everyone, knew each other. This was relationship building at its best. Businesses across the globe lost this personal touch as time went on and our world grew a little bigger and busier. Until now.

7 Billion Strong

Yes, our world is no mere village, with over 7 billion inhabitants of planet Earth we are larger and more spread out than ever. Yet, with the advent of social media and its popularity, we have built a global network in which we are all connected; social communities like Facebook , Linkedin and Twitter unite millions of active citizens from all corners of the globe. In addition, smartphones are becoming commonplace in people’s lives allowing interconnectivity with the world whenever and wherever you are. This remarkable and ever-changing technology leads to one thing: communication. And as a business owner, salesperson or marketing executive this is key to reaching a broader audience and more importantly, building a closer relationship with your existing clients and prospects. Learn more about Advanced Telecom Systems to find out its benefits.

Laying The Groundwork

Get to know your social network, it’s great to have 2,000 followers but it’s best to have 200 that you truly know and engage with. Find out about their life, their work and their hobbies. Talk to them as you would a colleague or close friend; let them know you’re listening and that you care about what they have to say. After all, people just want to be heard. This is all part of that “relationship building” I was talking about earlier. So once you build that foundation of trust and friendship, you’ll be more credible when you pitch your business and its services. I say pitch with light reserve as you shouldn’t be pitching your business on social networks- it’s spammy. However, leads don’t always just fall in your lap so use your social network wisely to target specific companies or individuals who could benefit from your product or service. In addition, a humble tooting of your horn from time to time is highly recommended. Design an awesome project that just got posted in the city’s newspaper? Sealed a deal with a major distributor? Your new hire is kicking butt left and right? Toot that horn, baby! You’ll find that not only are people more likely to ‘Like’ and share your post but it also may strike a chord with a reader causing them to pick up a phone and call you directly.

Regardless of what channel you use, never forget that personable, peer-to-peer communication is key. Remember, it’s not about you, your business or your products it’s about your followers, their life and their interests.

We are embracing the Holiday spirit at HMG Creative by celebrating the “Twelve Days of Christmas.”  For 12 days in December (starting today) we will have a product discount, fun videos and great marketing tips to get your business ready for 2013!

So… eh hem,  “On the first day of Christmas HMG gave to me… 50% off business cards…That’s Almost FREE!”

Often the first impression potential clients have of your business is your card. Make sure you’re giving the right impression with a high quality card stock. We have many choices to suit your style including Satin Laminate and even high quality Recycled Papers. See our full line of options at HMG Printing. You can also give your card a check-up by reading our blog post from our very own, Rob Ridgeway, to determine if your card is “cardworthy.”

We hope you enjoyed our “First Day of Christmas.” And be sure to stay tuned for the next 11 days, you never know what else we might have up our Christmas sweater sleeves!

“Boring!”  It’s the nemesis of all content writers and it threatens to creep into your newsletters.  As soon as boring content shows its face, you can kiss the inbox goodbye and start staking out real estate in the recycle bin.  What to do?  Follow these eleven tips to keep your subscribers engaged from the headline all the way to the fine print.

1.     Tantalize with a fabulous headline.
Ask a question, promise a list of tips, or offer free industry-related advice. If your headline is a lemon, your readers won’t take the time to read further.

2.     Write about what you know.
Fill your newsletter content with the things you consider yourself to be an expert on rather than falling back on someone else’s content.

3.     Choose current hot topics from your industry.
Follow blogs and stay up to date on new product releases, industry changes, and questions people are currently asking. Position yourself as an expert on current topics through your newsletter.

4.     Let your personality shine through.
Be conversational, humorous, witty, and even sarcastic if it comes naturally to you, all with the goal of building a relationship with your readers.

5.     Include lifestyle content that relates to what you do.
Show your subscribers how to apply your information to their daily lives. For instance, if you sell dog training videos, write a newsletter with tips on house training a new puppy.

6.     Narrow your focus.
Choose a goal for your newsletter and stick with it. Are you promoting your blog, sending industry updates, or offering tips? Let your subscribers know what to expect up front.

7.     Match your writing style to the personality of your company.
Is your company trendy and upbeat or do you present a more reserved, professional face to your audience? A law firm newsletter should sound different from a newsletter for a trendy salon and spa.

8.     Encourage subscribers to respond.
Include a feedback form or email address in each newsletter and make a point of replying to any feedback you receive.

9.     Include relevant images and graphics.
Well-chosen images and graphics can pique interest before the subscriber has started reading. Images should relate in a substantive way to your content rather than being generic stock photos.

10.  Break content into manageable chunks.
Bullet points, subheadings, numbers, and space between paragraphs can all make your content look less intimidating by making it easier to skim. Lengthy paragraphs tend to turn people away.

11.  Include customer feedback in your content.
Testimonials, customer Q&As, and stories are all great ways to bring your subscribers into the conversation.

By incorporating these 11 tips as you write newsletter content, you can banish droopy eyelids from your subscribers. Keep your content concise, informative, and interesting, and you’ll guarantee an engaged audience.

Luxury fashion brands are utilizing the digital world to attract, connect and build better relationships with customers. Premier fashion news resources like the JustLuxe.com Fashion Blog have taken notice of the shift among luxury retailers. Leaders in the industry like Macy’s with her free Macys coupon code know their affluent audience has high expectations and these insightful brands are leveraging like-minded bloggers, social media channels, email marketing and the latest trend of high-fashion videos to push out valuable content and new products to engage with and “wow” their clientele.

Who is leading in the digital revolution as of late? Louis Vuitton, GUESS, Gucci and Dolce & Gabbana 14k signet ring.

Fashion Goes Digital:

Louis Vuitton and the Traveling Photog: To promote a Shanghai fashion show the French luxury label launched an all-digital initiative following an LV photographer from the brand’s home base in Paris all the way to the show’s set. The brand built buzz tracking the photographer on his travels and posting pictures and short clips along the journey.

GUESS Adopts its First Blogger: GUESS by Marciano makes history this week with the announcement of collaborating with renowned Swedish fashion blogger Elin Kling. The synergetic fashion partnership marks a “first” for the luxury brand, bringing best fragrances for women reviews
Kling on as the inaugural collaborator and blogger. GUESS identified Kling as an ideal partner not only for her writing style and engagement among followers, but for her character and fashion tastes highlighted in the HerBraveTaste posts. Kling represents the target market for the high-end brand and appeals to GUESS’ customer demographic with perfection.

Gucci’s Double G Spot: “Follow the Double G” is Gucci’s tagline for its new Fall/Winter 2012 interactive video highlighting men and women’s luxury accessories like belts, bags and shoes. The genius behind the clip is that consumers can shop and access product information by clicking the highly-identifiable Gucci brand icons throughout the film.

The Gabbana Boy: Dolce & Gabbana lets customers peak behind the curtain with their new slice-of-life storytelling campaign which highlights blogger Bryan Boy, now a new face and voice of the luxury brand. The viral videos were 30-second snippets of Boy which provided insight into a “day-in-the-life” and revealed the identity of the new voice for the brand.

Every industry is learning to adopt and revolutionize digital marketing in a way that appeals to their target audience. All the above campaigns and others have succeeded at creating engaging content, and pushing it out where their customers reside: on social media and in their email inboxes for a personal touch with their customers. Social media alone cannot create an effective ROI, but when all these tactics are integrated brands can see a true impact.

What can opportunities in the digital revolution do for your company?

Hyde Park Baptist Church, located deep in the heart of Austin, Texas, reached out to us with the need to create a stronger, more appealing way to communicate to its members.  With that in mind, we were able to assist HPBC by creating email templates that would allow them to send out customized weekly messages to a variety of groups.  The email templates provide a consistent and organized theme that allows for a variety of people to receive announcements and other information without the dread of reading, yet another, boring black and white email.

University Ministry Example

General Ministry Example

Do you want to improve your email strategy?  Just a simple change can bring great results.  Contact HMG Creative to get started.