“Boring!”  It’s the nemesis of all content writers and it threatens to creep into your newsletters.  As soon as boring content shows its face, you can kiss the inbox goodbye and start staking out real estate in the recycle bin.  What to do?  Follow these eleven tips to keep your subscribers engaged from the headline all the way to the fine print.

1.     Tantalize with a fabulous headline.
Ask a question, promise a list of tips, or offer free industry-related advice. If your headline is a lemon, your readers won’t take the time to read further.

2.     Write about what you know.
Fill your newsletter content with the things you consider yourself to be an expert on rather than falling back on someone else’s content.

3.     Choose current hot topics from your industry.
Follow blogs and stay up to date on new product releases, industry changes, and questions people are currently asking. Position yourself as an expert on current topics through your newsletter.

4.     Let your personality shine through.
Be conversational, humorous, witty, and even sarcastic if it comes naturally to you, all with the goal of building a relationship with your readers.

5.     Include lifestyle content that relates to what you do.
Show your subscribers how to apply your information to their daily lives. For instance, if you sell dog training videos, write a newsletter with tips on house training a new puppy.

6.     Narrow your focus.
Choose a goal for your newsletter and stick with it. Are you promoting your blog, sending industry updates, or offering tips? Let your subscribers know what to expect up front.

7.     Match your writing style to the personality of your company.
Is your company trendy and upbeat or do you present a more reserved, professional face to your audience? A law firm newsletter should sound different from a newsletter for a trendy salon and spa.

8.     Encourage subscribers to respond.
Include a feedback form or email address in each newsletter and make a point of replying to any feedback you receive.

9.     Include relevant images and graphics.
Well-chosen images and graphics can pique interest before the subscriber has started reading. Images should relate in a substantive way to your content rather than being generic stock photos.

10.  Break content into manageable chunks.
Bullet points, subheadings, numbers, and space between paragraphs can all make your content look less intimidating by making it easier to skim. Lengthy paragraphs tend to turn people away.

11.  Include customer feedback in your content.
Testimonials, customer Q&As, and stories are all great ways to bring your subscribers into the conversation.

By incorporating these 11 tips as you write newsletter content, you can banish droopy eyelids from your subscribers. Keep your content concise, informative, and interesting, and you’ll guarantee an engaged audience.

We’ve all gotten those receipts from big box stores encouraging us to fill out an online survey for a chance to win a $5,000 gift card. But how many of us have actually taken the time to fill one out? I’m guessing not many. The chances of winning are too slim to have much motivational power. But the fault isn’t with the survey idea itself. You can use surveys to find out what makes your target audience tick and you don’t have to give away $5,000 to do it. Here’s how:

Re-Think Your Incentives
Nobody sits around looking for surveys to fill out; you’ve got to make it worth their while. And while a huge prize for one lucky winner sounds cool, the truth is that smaller incentives offered to every respondent can generate more survey completions. If you own a restaurant, give away a free milkshake for every survey turned in. If you own a retail store or online business, offer a 10% discount, a free consultation, or a coupon code.

Ask the Right Questions
It’s easy to gather information about demographics and shopping behavior. But getting a look inside the heads of your customers can be a little trickier. The key is in asking questions that require more than a yes or no answer. Some potentially revealing questions include:

• Who would you shop with if our company didn’t exist?
  This is a great way to find out who your competitors are. You may be surprised at the answers you receive.
• How did you hear about us first?
  Find out which marketing methods generate the most business—Facebook, email, print advertising, direct mail or something else. Then use that information to determine where additional efforts should be concentrated.
• How have we made your life easier or better?
  Find out if you are accomplishing your business goals and if your UVP is actually impacting your target audience the way you intend it to.
• Why did you decide to buy from us?
  This question can help you dig a little deeper into the factors that motivate your target audience, even more so than asking how they heard about you.

Promote Your Survey
Once you have designed a survey that asks the right questions and offers the right incentives, promote it everywhere you can. Use your Facebook page, blog, Twitter account, email subscriber list, website, and any other online marketing avenues like Circulo Marketing available to you. The more responses you receive, the better you’ll understand what motivates the majority of your customers.

Surveys provide an excellent avenue for looking into the minds of your best customers. By offering the right incentives, asking the right questions, and promoting your survey as much as possible, you’ll gain valuable information that can help you take your business to the next level.

The Holidays bring a lot of people to the shopping cart both virtually and through retail stores. There is no time like December to ramp up social media marketing and attract new subscribers and well… “Likes!”  So let’s unwrap Eight tips on attracting more Facebook Likes to your company’s page for Christmas!

1.  Leverage the store-front advantage! Incentivize your customers to check-in for discounts; if they’re willing to drive to your store, they’re willing to check-in!

2.  Post exclusive information or offers that will spark excitement and encourage subscribers to share the offerings.

3.  Words are great; however fans and prospective fans are twice as likely to engage with pictures, links and video content over text.

4.  Everyone likes cheap and free however, people like one thing a little bit more, competition! If the radio station can do it, so can your business. Create unique and engaging competitions every once in a while to attract new customers and more importantly, generate repeat visits to your page and website.

5.  Respond to posts and feedback though sentences that sound like they actually came from a real person, not a robot. Remember, there should always be time to communicate with your followers and clients, they are the first priority.

6.  Use links and keywords to help optimize your content so it’s seen by more friends of existing subscribers.

7.  Don’t just post, sponsor and promote the message.  Organic Facebook page visits are only a measurement of the contact with existing followers, so go viral and make money with videos!  About 80 percent of consumers say they are more likely to try a new product or service based on a suggestion from a friend through social media.

8.  Witty, funny and fresh content wins!  Don’t be shy when posting; get those creative juices flowing to maintain existing subscribers and draw new fan interest.

So just remember to engage, promote and respond to your fans quickly and your business will see the the “Likes” a-flowing this Holiday season!

HMG Creative is excited to announce Stacey Donelan as our first-ever Social Media and Marketing Intern and another amazing talent to add to the Austin team. Stacey is a product of The University of Texas at Austin, completing her senior year to receive B.S. in Public Relations next spring. Even though she has yet to graduate from the great 40 Acres, Stacey is packing some serious communications experience including previous internships at Southwest Airlines in Dallas, TX and local public relations firm Hahn, Texas Communications. From writing newsletters, to managing digital marketing efforts and working with clients like Livestrong Austin Marathon and Whataburger, Stacey is more than well-versed in the industry. If you weren’t impressed yet, she additionally serves as the Public Relations chair for her sorority, Delta Delta Delta and is a member of the Public Relations Society of America Student Chapter at UT.

Stacey will be bringing her A-game to HMG Creative for the fall semester and will head up online Social Media and Marketing tactics for our growing company. So send her a tweet, Facebook “like” or welcome her personally at [email protected]. Do it.

Luxury fashion brands are utilizing the digital world to attract, connect and build better relationships with customers. Premier fashion news resources like the JustLuxe.com Fashion Blog have taken notice of the shift among luxury retailers. Leaders in the industry like Macy’s with her free Macys coupon code know their affluent audience has high expectations and these insightful brands are leveraging like-minded bloggers, social media channels, email marketing and the latest trend of high-fashion videos to push out valuable content and new products to engage with and “wow” their clientele.

Who is leading in the digital revolution as of late? Louis Vuitton, GUESS, Gucci and Dolce & Gabbana 14k signet ring.

Fashion Goes Digital:

Louis Vuitton and the Traveling Photog: To promote a Shanghai fashion show the French luxury label launched an all-digital initiative following an LV photographer from the brand’s home base in Paris all the way to the show’s set. The brand built buzz tracking the photographer on his travels and posting pictures and short clips along the journey.

GUESS Adopts its First Blogger: GUESS by Marciano makes history this week with the announcement of collaborating with renowned Swedish fashion blogger Elin Kling. The synergetic fashion partnership marks a “first” for the luxury brand, bringing best fragrances for women reviews
Kling on as the inaugural collaborator and blogger. GUESS identified Kling as an ideal partner not only for her writing style and engagement among followers, but for her character and fashion tastes highlighted in the HerBraveTaste posts. Kling represents the target market for the high-end brand and appeals to GUESS’ customer demographic with perfection.

Gucci’s Double G Spot: “Follow the Double G” is Gucci’s tagline for its new Fall/Winter 2012 interactive video highlighting men and women’s luxury accessories like belts, bags and shoes. The genius behind the clip is that consumers can shop and access product information by clicking the highly-identifiable Gucci brand icons throughout the film.

The Gabbana Boy: Dolce & Gabbana lets customers peak behind the curtain with their new slice-of-life storytelling campaign which highlights blogger Bryan Boy, now a new face and voice of the luxury brand. The viral videos were 30-second snippets of Boy which provided insight into a “day-in-the-life” and revealed the identity of the new voice for the brand.

Every industry is learning to adopt and revolutionize digital marketing in a way that appeals to their target audience. All the above campaigns and others have succeeded at creating engaging content, and pushing it out where their customers reside: on social media and in their email inboxes for a personal touch with their customers. Social media alone cannot create an effective ROI, but when all these tactics are integrated brands can see a true impact.

What can opportunities in the digital revolution do for your company?

You have probably heard the overused term: “content is king.” But what does that mean, really?

Search, Social and Strategy

It started when relevant, fresh content became a key factor for search engine optimization, which also plays a huge role to position your company as an industry resource and expert.  Then social media emerged as a viable channel, increasing the need to push consistent communication to your (hopefully) engaged community.

Search and social initiatives are a necessity. You have to be seen and heard by your potential and current customers. If you aren’t driving your brand or company to compete with the thought-leaders or become one yourself, you will be obsolete in the marketplace. After all, if you aren’t talking to your customers, you can be sure someone else is.

What are the thought-leaders practicing? Content marketing strategy.

Content Marketing and PB&J

So what exactly is content marketing? Entrepreneur Magazine’s concise definition is: “The creation and publication of original content — including blog posts, case studies, white papers, videos and photos — for the purpose of generating leads, enhancing a brand’s visibility, and putting the company’s subject matter expertise on display.”

Simply, it is the way brands gain trust, credibility and ultimate loyalty from customers by communicating messages that represent something they care and want to know more about.

One online expert recently described content marketing by using the symbolism of my favorite childhood sandwich: PB&J.  (Stick with this, it’s good.) Imagine that search and social is peanut butter and jelly and content is the bread that holds it all together. So the content, the foundation of the strategy, must be something customers deem it valuable, want to consume and then want to pass on to family, friends and anyone in their social or off-line network.

There is No “I” in Content

Now, with the internet becoming increasingly personalized in our multi-polarized world, content marketing is more important than ever. Budgets are increasing to develop deeper, thought-provoking messaging and strategy (evolving from, “Look at us” and “Wow, our product and services are fantastic,” to a storytelling technique that taps into the customer experience).

So how do you go from, “What’s in it for us?” to “What’s in it for our audience?” Simply, tell a story and stop talking about yourself.  (Sales reps, gasp here. Remember, there is no “I” in content marketing – well there is, but it’s a little guy.)

Stop Informing and Start Storytelling

How do you do content marketing and storytelling well? Tell a story that is personable, approachable, tangible and memorable. For more info please visit homeinsurance-companies.com .

For example, The Hartford sponsors the Paralympics every year, and after following the online advice of Facebook marketing companies, the company decided to tell this story last year. They launched a media and video campaign through the medium of Facebook highlighting the athletes themselves. The result was a successful and emotional story connecting with people on an individual and very personal level.

Check out the introduction video here: http://goo.gl/e0XPA

Say What You Know, Not What You Sell

Customers are not looking to read your blog or micro-site to see what you sell, they can view that in a catalog or on the products and services tab on your site. They are interested in what you know and what you stand for. It’s time to start communicating as a trusted and relevant source and not as a sales script. Storytelling is the new content marketing.

See where your expertise and your customer’s interests overlap to tap into your niche. Tell a unique story and communicate in a way that no other competition can touch.

I recently came across this infographic by John Lanigan in which he highlights the shift to a more visual social experience across many of our favorite social networks. You see (no pun intended), since the beginning of time we have been forming pictures and drawings to tell stories and express our ideas; it’s as innate as blinking. Before a written language our ancestors would carve hieroglyphs into cave walls, we created visual maps to guide us across uncharted land and children today draw pictures before they can even utter a word.

“Brands that can rock visual media will find themselves market leaders.” -Ekaterina Walter

Presently in social media, we have witnessed the shift from 400-word blog posts to Facebook posts (roughly 200-300 characters) to 140-character tweets to the advent of Instagram, which hosts only pictures. This transition is proof that we are in a visual age and one of immediacy. We expect to get the information we seek as quickly, and as efficiently, as possible. There’s no better way to achieve this than through visuals that allow the audience to create their own unique caption, further resonating with each viewer. Not only is this a more captivating approach but also one that will remain in the viewer’s memory much longer.

Try introducing a few eye-catching visuals into your online marketing plan. You won’t regret it!

Most would agree that looking at streams of pictures is far more enjoyable than reading lines of text.  When Instagram launched in October 2010, the new app was perceived to be just another product whose popularity would quickly fade.  But little did they know, Instagram would become one of the most admired social media platforms and acquire over 100 million active users in the short two years the program has been active.

So, what is Instagram exactly?

As stated on their website, “Instagram is a fun and quirky way to share your life with friends through a series of pictures.”  The app is very similar to Twitter in the sense that the pictures posted by your followers are displayed in “feeds.”  But it also provides its users with the capability to “like” and comment on your favorite pics, a similar characteristic of Facebook.  BUT, not only can you post pictures in an instant, you also have the ability to choose from a variety of 17 different filters to make each photograph unique and eye-catching.

Can Instagram be used as a marketing tool for your Company?

Of course!  Instagram is one of the leading social media platforms today and is a perfect way to market your company. With the ability to link your photos to Facebook, Tumblr, Twitter or Pinterest, you are able to create a vast amount of reach without a whole lot of effort.  Instagram allows a company to display their culture, highlight their employees and advertise their work.  About 40% of the world’s top brands like MTV and Starbucks are dominating the app and about 25% of those brands are posting at least once a week.  In a study conducted by Facebook, it was found that photo posts received 50% more “likes” from viewers than text posts, so by using Instagram you are bound to gain more interest from customers.

Anything else you should know about Instagram?

Not only is Instagram enjoyable, but it provides an opportunity for your company to increase SEO.  But how, you ask?  By using alt tags, keywords and geo-tagging gives followers and those surfing the app an opportunity to come across your photos.  Are you interested in joining the Instagram phase?  All you have to do is download the app (which is free I might add), create an account, and start posting pictures.  With that said, start snappin’ some pics and join in the fun. But first, make sure to follow us on Instagram @hmgcreative!

The OneStar Foundation, a preeminent state-wide organization based in Austin, TX providing resources for the entire nonprofit sector recently abandoned old, cumbersome technology to better serve its public.  The shift is one that sets an ambitious tone for outreach and opens up increased opportunities for all nonprofits in the state.

This week OneStar announced the launch of an updated, redesigned website and a refreshed brand image through a partnership with Austin-based HMG Creative to further initiatives for nonprofits in Texas.

OneStar Foundation connects faith-based and community organizations,one of the best car accident solicitor businesses, government and foundations to resources and information about the nonprofit sector as well as facilitating public-private partnerships to drive community solutions and ultimately, build a better Texas.

In efforts to stay ahead of toll free numbers technology and better serve its audience, OneStar Foundation and HMG Creative partnered for the robust rebranding and web development project.

“We conducted several interviews but selected HMG Creative because we wanted the best end-product possible; we believe that their services will result in a long-term advantage,” said Elizabeth Darling, President and CEO of OneStar Foundation.  “Among many requirements and expectations that are necessary to be a leader in our sector, the most important are an easy-to-manage web platform and an impressive brand image, HMG gave us exactly that.”

HMG Creative increased site functionality, accessibility to information and updated the overall look and feel of the brand to connect with OneStar Foundation’s central audience.  With a refreshed online image and updated technology, OneStar Foundation can further their mission of educating, connecting and providing resources to build a stronger nonprofit sector in Texas.

Check out OneStar Foundation’s new website at www.onestarfoundation.org.

OneStar Foundation’s thrive for innovation continues with the launch of the Texas Connector, an online nonprofit mapping tool which boasts the most comprehensive nonprofit statewide database of any state in the country. Texasconnects.org goes live today after its debut at the Texas Nonprofit Summit in Austin.

To learn more about this project or how we can develop solutions for your company email: [email protected]

We are among the last generation to know the noun, “Yellow Pages.” All search happens on the internet (so I guess the new phrase is, yellowpages.com). And thanks to search engines like Google, Yahoo! and Bing, we know where we rank among competitors in the elusive race to land on the first page of organic results.

91 percent of adult internet users go to the web to find information over local seo services, products and making proper SEO more important than ever. That stat is hopefully not surprising to anyone; the web is and has been the go-to to find anything, with half of all searches performed on a mobile device (as mentioned in a previous post on the top reasons you should have a mobile site).

Site optimization and contextual link building is mandatory in the competitive, cluttered online marketplace; it is no longer optional to have an effective SEO strategy.

If you as the people at web hosting houston, they will tell you that there are some things about SEO that will never change; by integrating fundamental tactics combined with the updated and advanced techniques to optimize your site, you will garner organic traffic, naturally increase your rankings over time, gain credibility and help your target audience find you with ease.

I’m going to assume that SEO is not in your short list of talents. If it is, you’re awesome. If not, it is important to know where your talents stop and others’ begin. But finding an SEO partner can be a scary, unknown territory giving the keys to your site to another company. So where do you start? A Google search? (of course!) Maybe a hashtag inquiry on Twitter? What you get is an overwhelming number of sites and individuals claiming they will get you a number one ranking; it can feel like picking a needle in a haystack.

Be aware that quick-fix, short-sighted techniques that raise clients’ hopes only ultimately penalize their websites. At a time when Google is becoming more proactive about combating underhanded SEO tactics, you must adhere strictly to white-hat strategies that comply with all search engines’ terms of use – the best interest for your site and SEO results.

Now here are a few things to do and avoid on your SEO partner search:

SEO Don’ts:

Don’t – hire a techy caveman who never steps out of his office, or sleeps

Don’t– think SEO is a mysterious Divinci Code that no one can crack. It’s an algorithm, not an urban myth

Don’t – expect an instant number-one ranking (that’s like expecting to appear on Oprah immediately after launching a business)

Don’t – be afraid to ask questions, a true SEO guru who is passionate about their work will be more than happy to teach others about their process and how the algorithms work

SEO Dos:

Do – your own research on keywords and phrases that are important to you and your company

Do – take note of your key competitors, aspects of their site and rankings

Do– Create content – You can optimize blog posts on your own with tags, keywords and phrases, linking and social sharing

Do– Trash any fluff articles filled with key words or any cluttering on your home page with filler copy in a weak attempt to increase your rank, and do NOT hire someone that condones this

Do – your homework; SEO experts like many self-proclaimed “experts” are a dime a dozen; sort through the clutter and learn how they handle their clients, reporting and strategy. Identify the best SEO strategy and true expert that fits with your business model
So that’s the short list that will hopefully direct you to be informed and be introduced to a trustworthy partner, maybe even us.

Check out the following guest posting service reviews to find out the key features each outreach service has to offer.

Some solid advice for those just starting off is; get yourself involved locally with the business that are already doing what you are aiming for. I have a young nephew that got himself a poorly paid internship at YEAH! Local, I am so proud of him for this, he will learn real time knowledge, which is priceless in the development of a professional. Want to know more about SEO or other online tactics like Google Pay-Per-Click, link building, content creation and monthly reporting? Give me a call or shoot me an email, would love to help out where I can.

Cheers,
Amy
[email protected]