Forgot Password?

0
View Post
The Art of Dashboarding

The Art of Dashboarding

Posted on May 11, 2017 by Alyssa Zucker

Dashboarding embodies the realms of both art and science. With the ability to present data in a clear and aesthetically pleasing way, dashboards bridge the gap between form and function. It is essentially a tool that aggregates all vital resources needed to make informed decisions and take action. Having previously focused on the potent dashboard of google analytics, creating your own custom dashboard is a powerful way to display useful data, and more.

Continue Reading →

0
View Post
Understanding the Basics of Google Analytics

Understanding the Basics of Google Analytics

Posted on May 09, 2017 by Emily Ballard

Google Analytics is a potent tool for leveraging data to gain insight into your current audience, as well as develop a deeper understanding of how to reach your target audience. Top marketing professionals analyze data obtained through Google Analytics to identify how, and from where, website visitors are arriving (we’ll dig into this in a little bit). If you aren’t already utilizing this incredibly powerful service, here’s an overview on how you can make smarter, data-driven decisions that better your chances for more conversions and higher return on investment (ROI). Oh, and it’s free.

Audience

So the first thing you need to do is look at who has already been visiting your website. Google Analytics tells you almost everything about each visitor including their demographics, interests, location, behavior on the site, and what device they used to visit your site. From this, it generates relevant comparisons, using the copious amounts of data collected on each user. With access to such an extensive amount of data, Google Analytics allows you to get a clear picture of who is viewing your site and whether you should alter marketing initiatives in order to cater to your target audience.

Acquisition

Now that you’ve determined the makeup of your audience, the next step is discovering how users got to your site. The overview section (under acquisition) breaks down incoming site traffic into general sources: social media, email, direct visitors, organic searches, referrals from other websites, paid search and other. The information is then further digested into graphs to illustrate the percentage of users from each category, their session time, bounce rate and conversion rate. If the right people are already visiting your website, this feature of Google Analytics can help identify where and how to reach others like them.

Behavior

The “Behavior Flow” chart that Google Analytics creates according to time period is the easiest tool, in my opinion, to analyze each user journey. This chart offers the ability to walk through the steps of each user journey, and possibly determine what drove them to each page. This feature provides in-depth data on the most and least visited pages of your website. Such specific data is beneficial to improving the less-viewed portions of your site, and maintaining those more frequently viewed. Considering this data within Google Analytics helps to identify the popular sections of your site, and thus point you in the right direction for which aspects need extra attention.

Conversions

Now for the good stuff. Once you’ve identified your target audience, optimized your marketing initiatives and increased traffic to your website—you can sit back and watch the conversions roll in. Conversions tie in directly with your goals. For example, if your goal is for people to fill out a “Let’s Talk” form, Google Analytics can track how many visitors were served the form, and compare that to the number that completed it. Ecommerce businesses can track key performance indicators (KPI) like product performance, sales performance, transactions and time to purchase.

Knowing and understanding how each element of Google Analytics functions helps the tool to behave as a messenger, that keeps you informed about which areas of your website are successful and which are under-performing. What do you think is the most important aspect of Google Analytics? Be sure to let us know in the comments!

0
View Post
Identifying Your Target Market

Identifying Your Target Market

Posted on Mar 30, 2017 by Emily Ballard

Identifying your target market isn’t easy, and it takes time. Once you’ve identified your target market, you need to get in front of them, grab their attention and give them a relatable reason for why they should choose your product or service. This is where it gets tricky–it is up to you to also give your customer something in return for their attention. In other words, you had better know your audience.

Who are you?
Okay, let’s take a step back. Ask yourself, as a company: what is your position in your industry, what are your values and why do you do what you do. Meet with co-workers in other departments, and ask them what the brand means to them. Discuss your company’s culture, and dig into building a complete understanding so that you can incorporate those values into your marketing strategy. Your goal here is to become well versed enough to tell your story, and genuinely exhibit who you are as a company.

Once you have a solid foundation and understanding of your company, identify what exactly sets you apart from your competitors. At this point, you should perform a SWOT analysis to identify your strengths, weaknesses, opportunities, and threats. Strengths and weaknesses should be internal, while opportunities and threats should be external. Being as specific as possible when addressing each element of the SWOT analysis will greatly enhance how you understand your position in the industry.

If you’ve yet to set goals and objectives, do that here. Begin with a specific long-term goal, and then narrow it down. Identify quarterly, monthly and weekly objectives for your efforts, as well as how you define success for each. This requires results to be quantifiable, in a way that they can be closely monitored.

Identifying your target market:
Now that you’re prepared, you can begin identifying your segments. You should create segments so that you understand the often subtle differences in marketing to each specific segment. If you have data or other insights–use them. Otherwise, ask yourself who will benefit from your product or service. Explore every demographic and be as narrow as possible. Once you have a list of segments, create personas for each segment.

When you create personas you should be as specific as possible. Identify their demographics, passions, interests, worries, and goals. What are their lifestyles? What are their needs? Once you have a persona, map out your customer’s journey. The Content Marketing Institute explains that their journey is one of the most important steps in understanding your target market and how to reach them. You are tracking down their daily tasks and what they might search online. Once you understand their journey, you should have enough of an idea to identify what channels they use, and what sort of message is most effective in reaching them.

Tracking Data:
Once you begin engaging with your target market, you need to track the effectiveness of your efforts. This provides insight into what is working and what isn’t. It is extremely important to make sure you are reaching the right people in the right way. For this reason, most marketers perform A/B split tests, by delivering different messages to smaller subsets of the same segment, to determine which is more effective. When you pinpoint what is working, it should then become easier to make adjustments where necessary so that your brand remains engaged with your target market.