As we approach the holiday season, it is important we understand the power of the holidays on our businesses sales. This year alone the National Retail Federation expects sales in November and December to generate $678.75 billion. This is the season for shopping and attracting new customers—don’t miss out on your perfect chance to reach your target audience. Follow these simple steps for the perfect holiday marketing strategy.
As my final semester of college comes to an end, I’ve had the chance to reflect on all the opportunities I have been given along the way that exceeded just my education. While I have had prior internships, HMG Creative was a unique challenge for me that I will be forever grateful for. Working with HMG, I got exposed to inbound marketing, a topic that I had not yet covered in school or working for other agencies. Not only has HMG connected me with the digital industry, it has motivated me further to pursue a career in this field.
Hi! My name is Natalie Matthews and I am ecstatic to begin as the new social media and marketing intern at HMG Creative, this semester. Born and raised in Clear Lake, Texas, I have enjoyed dancing competitively for twelve years with my older sister and traveling alongside the rest of our family in our free time. I am an avid cooking show viewer, occasional chef for one and dedicated consumer of all things sweet. You can often find me making my way around Town Lake while listening to some of my favorite artists, ranging from Frank Sinatra to Katy Perry. I am passionate about empowerment, the alleviation of poverty, education and positive living.
When is the last time you have walked into a store just to try on that shirt and redeem the coupon you received via email last month? The last time you’ve checked the reviews on that electronic you’ve been anticipating for a year, just to wait in line for 6 hours on the day it is released at Best Buy? Is it that we are becoming more impatient and comfortable with a screen controlling our purchases? Or could it be that buying online is the most efficient and economical option for today’s society?
Over the past decade, social media has become the most vital communication platform for most businesses. Social media has become a platform in which brands interact with their consumers on an intimate level. Sprout Social conducted this study on how businesses engage with customers on social media. They found that 90 percent of consumers engage with brands on social media and that social media is the first place customers go if they have an issue—surpassing phone and email.
As customer service expectations become greater, it is imperative that brands take this direct communication with their consumers seriously. We’ve laid out a few steps you can follow to ensure your community management is on the right track:
As artificial intelligence continues to advance, we’ve found ourselves new best friends with intelligent personal assistants such as Siri, Alexa, Cortana, and Google. The way people search the web for information is changing from the traditional search engines. Nearly 60 percent of searches today are performed through mobile devices. Mobile devices are becoming our key source of knowledge and consumers are increasingly using their voice over their fingers to search the web. Asking questions and receiving answers has never been quicker or easier. As voice search continues to gain market share, it is imperative that we as marketers understand how to optimize our websites in order to stay ahead on SEO best practices.
Social media and messaging apps have led to the evolution of bots. A bot is a computer program that automates certain tasks by chatting with a user through a conversational interface like a messaging app. Interactions with bots can be straightforward such as asking a bot for the location of a restaurant, or more complex, like troubleshooting your internet service. In a world of immediacy and instant demand, simply offering an app won’t cut it anymore. Consumers expect an immediate response when it comes to customer service, and bots offer quality service before the customer even comes across an issue. If you haven’t invested in bots quite yet, here are a few reasons you should consider:
It has been a decade since Apple released the first generation of iPhones that changed technology forever. This revolutionary product digitized many industries and built a world dedicated to instancy and connection. This September, Apple announced the release of the iPhone 8 and the iPhone X. Since the latest release, in many cases, consumers did not feel the iPhone 8 met their expectations for innovation and the iPhone 7 has been selling more than the iPhone 8. The iPhone X will be released on Friday, November 3, with the intent to give consumers the futuristic phone they’ve been craving. With competitors like Google and Samsung lingering, here are a few capabilities of the iPhone X that set Apple apart:
Apple has had an exciting year with new Macbooks, iPhones, Apple watches, and plenty of new updates to keep their consumers on their toes. Not only has Apple been coming out with new products, they have also been updating their software in order to enhance user experience. Specifically, the updates to the new App store and Safari browser are substantial enough that they are likely to greatly impact your business’ marketing strategy. Here’s what you need to know about Apple’s latest software update that could change the way you market to your consumers:
It’s the spookiest time of the year, but it won’t be the costumes that scare you tomorrow. If you thought search engines gave you access to the entire web space, you’re in for a surprise. Ever heard of the dark web? Recently, the dark web has made headlines as a digital place for criminal and illegal activity. As law enforcement continues their mission to control the dark web it is important that we educate ourselves on this topic and understand just how terrifying it really is. Ready to get spooked?
