The importance of marketing for any business is no secret. The real issue can be deciding on whether to hire an external marketing team or to keep your efforts in-house. After all, your marketing strategy determines the overall success of your business, and you want to make the right choice. Another factor that often shapes long-term success, regardless of whether marketing is handled internally or by an external team, is how engaged and motivated employees are behind the scenes.
A strong strategy may attract customers, but consistent service, creativity, and execution depend on people who feel valued in their roles. Businesses are increasingly recognizing that employee recognition, clear communication, and a supportive workplace culture contribute to productivity and retention just as much as advertising or branding efforts. Discussions around engagement practices, including those highlighted in research and commentary from Workhuman, show that organizations performing well over time tend to integrate recognition and feedback into everyday operations rather than treating them as occasional initiatives.
When employees feel connected to the company’s goals and appreciated for their contributions, teams collaborate more effectively, decision-making becomes stronger, and the overall business environment becomes more resilient in the face of change. Ultimately, it’s important for business owners to do the research before deciding, so we broke it down for you!
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